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15.04.09
APM Customer Story - DONG EnergyThe challenge - An SAP® upgrade project with time consuming and complicated testing of authorisations and roles.  In autumn 2008, DONG Energy, Sales & Distribution upgraded their SAP® system for customer management from version 4.6 to version ECC 6.0. The system has around 1,600 SAP® users and about 230 different roles and, thus, is one of the more complicated projects.
“We completed our whole authorisation test in a week and a half. Without APM, it would have taken us two to three times as long.”
“Without APM, we wouldn’t have tested our SAP solution to the extent that we did and users in the production department would have discovered many more errors.”
“APM is a tool which, basically, makes a very time-consuming task very simple. Complicated processes become manageable, easy and quick to implement. For these reasons, APM is now a resource that we use several times a week.” Heidi Lehmann Jensen, Senior Application Consultant, Business Processes & IT in Sales & Distribution, DONG Energy
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