Normally when a user get an authorization error in SAP the user will run SAP tcode SU53 and it will tell the user what object(s) the user needs to have included in his/her profile to be able to execute the authorization properly.

The SU53 authorization check screen can be send to the respective authorization administrator in many ways, ex. through business workplace 'swbp' email format, but you will lose track of the users asking for authorizations and where is not an automatic way to archive afterwards.

By using Authorization Process Manager the user can report an authorization error directly in SAP using tcode APMSU53 that opens up an authorization error report form. Besides the information delivered in the standard SU53 report the Authorization Process Manager includes important information such as the tcode used, external issue number and a message from the user that has reported the authorization error. The reported authorization error will automatically get a unique APM issue number when reported. Further the Authorization Process Manager has an email notification options, that automatically sends out an email notification to the authorization administrator when the authorization error is reported, allowing the administrator to quickly respond to the authorization error if needed.

The reported authorization error will be listed in the Authorization Process Manager APM issue list screen where the authorization administrator will be able to get details issue information's, analyze and solve the incoming APM issue in one screen after searching the unique APM issue number. The Authorization Process Manager automatically document and log all actions regarding the APM issue, which is achieve in the Authorization Process Manage web-database. Furthermore Authorization Process Manager has the opportunity to add a responsible to an APM issue and an email will automatic be generated with the content of the APM issue. In this way the Authorization Process Manager can play an active part in the workflow of distributing work or having changes/issues approved by Internal Audit, Process Owner, Role Owner, etc...